Baidu Pan download FAQ: account, safety, speed and price
Short answers to the questions people ask most often when they receive a pan.baidu.com link outside China.
What is Baidu Pan?
An online storage service run by Baidu, used in China the way Google Drive or Dropbox are used elsewhere. In English it is officially called Baidu Netdisk. You may also meet the older names Baidu Cloud and Baidu Yun; they all mean the same thing. More: What is Baidu Pan?
Can I download without a Baidu account?
Not on Baidu’s own page, where downloading starts with a login. With PanPull you can, because it downloads the share for you. See How to download without a Baidu account.
Can I sign up without a Chinese phone number?
Sometimes. It depends on your country code, and no EU country is on Baidu’s list. See No Chinese phone number?
Is it safe to open a pan.baidu.com link?
Yes. It is Baidu’s own website. The risk is in the files, because anyone can share anything. Scan what you download, and take the most care with programs and installers. More: Is Baidu Pan safe?
Do I have to give PanPull my Baidu password?
No. PanPull works from the share link and its extraction code. It never asks for your Baidu password or cookies. Do not give them to any website or program.
What is the extraction code?
Four letters or digits that unlock a share. The sharer sends them along with the link. See Extraction code.
Why does my Baidu download crawl?
Free accounts are limited to roughly 100 to 170 KB/s. See How long a download takes.
How much does PanPull cost?
Shares up to 150 MB are free. After that, the first GB costs $0.98 and each additional GB $0.48, with a maximum price for large shares. See Prices and free downloads.
Can I choose single files from a share?
Not at the moment: an order takes the whole share. Before paying you see how many files that is and how large they are together. More than one file is delivered as a single ZIP with the folders preserved.
How long can I download my files?
For 24 hours after a paid download is ready, and 1 hour for a free one. After that the prepared files are deleted.
What if the download fails?
The order page tells you so and offers a “Try again” button. Still no luck? Send a problem report and mention your order number. Money paid for an order that cannot be delivered comes back to you.
Does PanPull work with TeraBox or other cloud drives?
No. It works with pan.baidu.com share links only. TeraBox is a separate service with its own links.
Can I use it on my phone, a Mac or Linux?
Yes. Everything happens in the browser. See Download on iPhone or Android and Download without installing the client.
Which files am I allowed to download?
Your own files, and files whose owner agreed that you may have them.
Have a Baidu link? Check it on PanPull and see the size and price first. Up to 150 MB is free.